SHORTEX 2.0 Testing
Over the past few months, we've been working hard on a new SHORTEX platform and substantially re-built it to significantly empower your trading and contribution experience, as well as accelerate our growth for you. The changes have affected all aspects of the platform, internally and externally.

We deeply value the transparency between the platform and its users, that is why we'd like to address several minor concerns you might have:

-- Onboarding of all processes on a brand-new platform is a work-in-progress

-- Users might face minor bugs and disruptions in the API (will be fixed in 1,5 weeks)

-- We have sent the instructions on how to recover the trading volumes to every single partner

-- All technical issues and malfunctions will be fixed till 25.11 (including the trading volume)


Thanks for your patience. Our team is focused on fixing all deficiencies and soon you'll be able to fully experience the new platform. Please, if you have any additional questions, don't hesitate to contact our support at shortex.zendesk.com

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Record group limited, Samoa
Primary payments provider: Crypto Trading Services OÜ, Mustamäe linnaosa, Laki tn 30, 12915, Harju maakond, Tallinn, Estonia
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